Compuscan is the partner of choice for Central Banks, Banking Associations and Entrepreneurial groups that wish to develop Credit Bureau initiatives in emerging markets.
Using our advanced technology we have developed a scalable, portable and resilient credit bureau platform that we are now able to use as a standard platform to ensure a rapid start-up of the business in any new market. In addition, we offer a set of complementary value added products and an exceptional consultancy service to our partners, sharing the management know-how and diverse operational experience we have gained across the diverse lending markets of Africa.
Our Value Proposition:
The implementation of a successful Credit Bureau requires quick and systematic porting of borrower data into a Credit Bureau Database. In order to facilitate this, we have prepared software tools to facilitate data mapping and porting. This includes:
Input File Preparation Tools
Data Entry Tools
Validation Tools
Data is gathered from diverse suppliers and is stratified into generic formats. These formats have been developed to enable data to be uploaded to existing tables on a credit bureau database for a specific new country. Within weeks of collecting data we are able to deliver advanced credit reporting solutions in the form of credit reports, customer credit activity monitoring solutions, fraud prevention systems and debtor tracing services. After data has been enriched through time or other value added data sets, we are also able to introduce value added credit risk solutions such as credit scoring technologies in even the least sophisticated markets. Our customers’ market needs and requirements are the most important aspect of our solution implementation process. When we are establishing and rolling out our systems into a new market, we take cognisance of our customers’ essential requirements, such as applicable legislation, regulations, specific market needs, economic requirements, human resources, technical infrastructure and new developments in the industry that may be applicable to your particular market. It is our policy to ensure that all the role players are actively engaged in the establishment of a new credit bureau, from the initiation stages to roll out, and ultimately the continued operation of a bureau.
Our credit bureau infrastructure solution is able to collect, load, validate, store and disseminate both positive and negative data as well as supplementary data (such as court judgments). Our Credit Bureau system is world-class, robust and highly customisable. Compuscan was awarded the coveted “Sun and Oracle Partner of the Year” award for our excellence in innovation with Technology. The development, hosting and management of the IT needed for the Credit Bureau is all done in-house. This provides control over all the processes involved, while also enabling the rapid evolvement of system functionality as new requirements come to light. Products therefore remain up to date, with leading-edge capabilities. Systems make use of Sun, Oracle and SQL. Applications are developed in C++, C Sharp and Java. The system is an online database delivering credit information in seconds.
Typical information stored in the credit bureau includes:
Identifying Information
Credit Histories
Information on Fraudulent Behaviour
Judgement Information
Previous Enquiries
Credit Scores
Other types of information the systems store or other functionality includes:
Online Loan Affordability repayment calculators
Debtor tracing information
Company and director confirmations (and linkages)
Dishonoured / Bounced cheques register
Collateral register
Group loans and debt commitments by group
Triggers and Alerts for monitoring borrowers’ movement within the credit industry
New bad debt notifications
Address changes
Exposure changes
Fraud notifications
Full loan book updates daily, weekly, monthly, or quarterly
An avenue for the verification and/or validation of any information that may be questioned or disputed by the borrower
Features of our Credit Bureau Solution:
Our Credit bureau platform is customisable by changing it according to your needs and requirements.
We build on the latest technology, and enhanced database systems with customisable credit bureau functionalities and features.
We develop configurable business rules.
Our data loading engine validates data against business rules; it loads data into staging servers and provides administrators with full data loading reports.
We provide a Member/Subscriber/Contract management module.
We provide an administration module which allows permissible access to features based on their roles and authorisation levels.
We provide audit trails facilities.
We provide custom MIS reports.
We provide data packets (XML, CSV, others) and these packets can be delivered and received by web services and bulk requestor so that business can integrate the credit information directly in their core (in-house) system.
Delivery for bulk requests can be delivered through the web, e-mail, ftp, and manually.
Please view the diagram below for a functionality overview:
Credit Bureau Consultancy Service Overview:
Using the diverse experience gained across the credit markets of Africa, combined with more than 120 years joint global management experience, our consultants are more than able to add value and to directly contribute to client learning and success. Compuscan provides world-class consulting services to organisations on credit bureaus and value added products related matters, covering:
Determining obligations and limitations of the Bureau and the Members
Consultancy on Consumer Relations:
Defining the procedures & rules for the customer dispute handling system
Consultancy on operational matters:
Defining the pricing structure - product pricing
Designing an efficient organisation chart
Legal Compliance
Policies and Procedures
Call centre management
Billing
Member account management (CRM)
Staff training, development, performance management and remuneration
Sales and marketing
The establishment of a credit bureau entails much more than technical considerations. Business acumen, strategic vision, strong management and experience are required. We at Compuscan currently employs more than 100 trained and experienced staff members. Shareholders, Directors and Senior Management have more than 120 years combined experience in the operation of credit bureau credit scoring technologies and value added products. Evidently Compuscan is the specialized choice when it comes to establishing credit bureaus in emerging markets.
Should you require any further information, please do not hesitate to contact us.
