Our vision at Compuscan is to be the leading provider of credit management solutions in emerging markets.

Our mission at Compuscan is to serve the credit industry in developing markets with relevant and reliable credit management solutions, to assist businesses to make better business decisions, to minimise risk and maximise profits, while at the same time protecting the consumer against over-indebtedness and reckless borrowing.

Our profit objective is to achieve sufficient profit to finance our company's growth and provide the resources we need to achieve our other objectives.

Our growth priorities are:

• Maintain a profitable market position in our existing markets.
• Expand our services into feasible new markets.
• Develop alliances with companies which are strategically aligned and financially compatible.
• Develop new related product-market strategies.

At Compuscan we believe that meeting the needs of our clients, members, dealers, stakeholders and neighbours is fundamental to fulfilling our mission. To meet our clients’ needs, it is imperative that our products and services add value and satisfaction.

To meet our members' needs we:

• Will create a sense of belonging in an environment of mutual trust, respect and dignity.
• Believe that all people want to be involved in decisions that affect them.
• Will develop tools, training and education for each member recognising individual skills and knowledge.
• Believe that creative, motivated, responsible team members who understand that change is critical to success are Compuscan's most important asset.

To meet our suppliers and dealers needs, we:

• Will strive to create real partnerships with them.
• Will be open and fair in our dealings, reflecting trust and respect.

To meet the needs of the public, we will strive to deliver education as far and widely as possible.

To meet the needs of our neighbors, the community in which we live and operate, we:

• Will be good citizens and protect the environment.
• Will seek to co-operate with government at all levels.
• Will employ and support people from local communities.
• Are sensitive to our image with our clients and the business community and our  commitments are therefore considered sacred.

We strive to demonstrate to the business world on a continuous basis that we are credible in describing the state of our corporation and that we are well organized and in control of all things that determine the numbers.

With regards to management and human resources, we believe in the principle that hard work and high productivity are achievements to be proud of and should be recognised and rewarded. We also believe that a bottom-up/top-down style of communication ensures that all our employees are 'heard', assisted and encouraged to succeed in a positive, challenging and rewarding work environment. We strive to have all employees involved and participative in their relationship with Compuscan. An active skills development plan helps us maintain a highly skilled staff compliment and ensures that all our employees' goals and ambitions are proactively addressed to the advantage of the individual's personal growth and development and to the advantage to the organisation as a whole.

Our philosophy includes backing up our innovative products with a committed and dedicated support function. Compuscan boasts a fully-fledged sales, service, and support team spanning the greater Southern Africa. Our call centre, operational 6 days a week, assists our clients with technical support and all general enquiries. Our telemarketers in conjunction with our field representatives are in touch with our clients on a regular basis and assist with the sales, support as well as the training and feedback functions.

A focus on high levels of quality is represented in all facets of our business and takes priority at Compuscan.