Log a Dispute | Compuscan

Log a Dispute

You can log a dispute by emailing us at consumercare@compuscan.co.za or by calling our call centre on 0861 51 41 31.

You will be required to send us the following documentation in order for your dispute to be logged:

  • A copy of your ID
  • Proof of address
  • Your reason for logging the dispute
  • If you are disputing a judgment or admin order, we will need a rescission document

Once you have logged your dispute, Compuscan will investigate the matter with the relevant credit provider. Once we have received feedback, we will update and resolve the dispute. You will be contacted once the dispute has been resolved.